Privacy Policy

1. Information We Collect

To provide personalized astrological guidance, we collect specific personal information:

• Email Address: Used for account authentication, password recovery, and service updates.
• Birth Details: Your date, time, and city of birth are essential for calculating your precise natal chart (Kundli).
• Chat History: We store your conversations to enable our "AI Memory" feature, allowing for more contextual and longitudinal guidance.

2. How We Use Your Data

Your data is used solely to enhance your experience within ChatKarmic. We use your birth details to generate astronomical calculations and your chat history to maintain conversational context. We do not sell or lease your personal data to third parties for marketing purposes.

3. AI Data Processing

Our service uses advanced artificial intelligence models to interpret your astrological data and respond to your queries. While your birth details and messages are processed by these models, they are used within the context of your private session. We may use a combination of different AI technologies and provider infrastructures to maintain service quality and reliability.

4. Payments & Financial Data

All financial transactions are processed securely through Razorpay. ChatKarmic does not store your credit card numbers, CVV, UPI IDs, or banking passwords on our servers. Razorpay handles all payment processing in compliance with PCI-DSS standards.

5. Data Security & Retention

We implement industry-standard security measures to protect your data from unauthorized access. Your data is retained as long as your account is active. You may request the deletion of your account and all associated data at any time.

6. Cookies & Local Storage

We use local storage and cookies strictly for functional purposes, such as maintaining your login session and remembering your language preferences. We do not use invasive tracking cookies.

7. Your Rights

You have the right to access, update, or delete your information. If you wish to close your account or have your data purged from our systems, please contact us at [email protected].